Terms and Conditions

Welcome to designfactorysale.com. The following Terms and Conditions of Sale govern the offer, sale, and purchase of all products made available through this website. By placing an order on designfactorysale.com, you confirm that you have read, understood, and agreed to be bound by these terms. We strongly recommend that you review this page carefully before completing any purchase.

1. About Our Products

designfactorysale.com specialises in offering premium Italian-designed homeware products. Our curated selection includes kitchen utensils, tableware, cutlery, bowls, kettles, coffee makers, home accessories, and decorative objects for the home. Each product is selected for its combination of functional performance and aesthetic excellence, reflecting a tradition of design innovation that transforms everyday objects into enduring pieces for the modern home.

2. Eligibility to Purchase

Purchases on designfactorysale.com are available exclusively to end consumers. An end consumer is defined as a natural person acting for purposes that are not related to any commercial, business, craft, or professional activity. By placing an order, you confirm that you are acquiring products for personal or household use and not for resale, distribution, or any commercial purpose. We reserve the right to reject or cancel any order that we reasonably believe is intended for commercial resale.

3. Orders and Contract Formation

All orders placed through designfactorysale.com constitute an offer to purchase. A contract of sale is formed only when we confirm acceptance of your order. We reserve the right to decline any order at our discretion, including in circumstances where the requested product is unavailable, where payment authorisation cannot be obtained, or where we suspect fraudulent or unauthorised activity. Upon acceptance, you will receive an order confirmation acknowledging the details of your purchase.

4. Product Availability and Descriptions

We make every effort to ensure that product descriptions, images, and specifications displayed on designfactorysale.com are accurate and up to date. However, we do not warrant that descriptions are entirely free from error. Colours and finishes may appear differently depending on the display settings of your device. Products are subject to availability, and we reserve the right to withdraw any item from sale at any time without prior notice.

5. Pricing and Payment

All prices displayed on designfactorysale.com are stated in the applicable currency and include any relevant taxes unless otherwise indicated. We reserve the right to adjust prices at any time prior to order confirmation. Payment must be completed using one of the accepted methods available at checkout. By submitting payment information, you confirm that you are authorised to use the selected payment method. We do not store complete payment card details on our servers.

6. Delivery

We arrange for the delivery of purchased products to the address provided during the checkout process. Delivery timelines may vary depending on product availability, destination, and external factors beyond our control. We are not responsible for delays caused by carriers, customs procedures, or events outside our reasonable control. Risk of loss or damage to products passes to you upon delivery.

7. Returns and Cancellation

If you are not fully satisfied with your purchase, you may exercise your right to return the product in accordance with applicable consumer protection legislation. To be eligible for a return, products must be unused, in their original condition, and accompanied by all original packaging and accessories. We reserve the right to refuse a return if the product shows signs of use, damage, or alteration. Refunds will be processed using the original payment method once the returned item has been received and inspected.

8. Intellectual Property

All content on designfactorysale.com, including but not limited to text, images, logos, graphics, and product descriptions, is the property of designfactorysale.com or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or republish any content from this website without prior written permission. The design rights and trademarks associated with the products offered on this website remain the property of their respective owners.

9. Limitation of Liability

To the fullest extent permitted by law, designfactorysale.com shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products through it. Our total liability in connection with any order shall not exceed the amount paid for the product in question. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under applicable law.

10. Privacy and Data Protection

We are committed to protecting your personal information. Any personal data collected during your use of designfactorysale.com is processed in accordance with applicable data protection legislation. By using this website and placing an order, you consent to the collection and processing of your information as described in our Privacy Policy. We do not sell or rent your personal data to third parties.

11. Governing Law

These Terms and Conditions of Sale shall be governed by and construed in accordance with the laws of the jurisdiction in which designfactorysale.com operates. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts in that jurisdiction.

12. Amendments

We reserve the right to amend or update these Terms and Conditions of Sale at any time. Any changes will take effect immediately upon publication on designfactorysale.com. It is your responsibility to review these terms periodically. Continued use of the website following any amendment constitutes acceptance of the revised terms.


By completing a purchase on designfactorysale.com, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions of Sale.